Cancellation Policy

If you change your mind about your purchase, please email us at hello@ornalux.store with your order number and the change you would like to make (email Subject: "Cancel/Change Order"). We will confirm as soon as the change or cancellation is made.

 

Your order can only be cancelled and changed within Max. 02 hours of placing the order. After that, the order is blocked for processing and cannot be cancelled or changed.

 

Please note that:

We will not be able to deliver your order on time if your order requires a design change, as it will take us much longer to change your design during these vacation periods

NOTE: Please remember that purchasing means you accept all of the above terms and conditions

Email us at: hello@ornalux.store

Phone: +1(409)995-2350
Email: hello@ornalux.store

Address: 30 N Gould St Ste R Sheridan, Sheridan Wyoming 82801, United States.